patient portal 

Dental Care Assistant


The Dental Care Assistant is responsible for assisting the dentist and other dental staff in delivering direct dental care and associated services to patients.


Administrative Duties

Routes patients to the appropriate areas within the agency for services.

Checks-in patients for dental visit.

Answers phones, checks and returns voicemail messages in a timely manner.

Scheduled patients’ appointments (via telephone and/or in-person) and records in scheduler.

Updates patients’ demographic in agency’s data systems (Dentrix/Intergy).

Assists patients in completion of medical and dental intake documentation.

Places orders for authorized and providers’ requested dental supplies from approved vendors as requested.

Conducts and documents inventory of equipment and supplies on a monthly basis.

Documents maintenance repairs of all dental equipment when presented. 

Assists in coordinating oral health services with medical case managers and external providers.

Collects co-payments, deductibles and other fees for services (dental records, no shows) in the form of cash, credit card and checks.

Clinical Duties

Prepares patients for dental visit and/or procedures.

Assists dentist, dental hygienist and other providers on dental procedures as requested.

Sterilizes and disinfects instruments and work areas after each procedure.

Sets-up and prepares instrument trays / materials prior to procedures.

Takes, develops and mounts dental diagnostic x-rays.

Records patients’ treatment plan / information on agency’s data system (i.e. Dentrix). 

Records patient’s medical and dental history in agency’s data systems (i.e. Dentrix).

Takes and records patients’ vital signs at every visit.

Assists dentist with patient education including pre and post treatment indications.

Assists dentist in management of medical and dental emergencies.

Provides patient education on proper oral hygiene care.

Makes preliminary impressions for study casts and occlusal registrations for mounting study casts.

Sets-up and stock rooms (i.e. operatories, lab and sterilization room) as required.

Maintains cleanliness of rooms and equipment following patient examinations and/or procedures.

Quality Assurance/Compliance:

Ensures that medical operations fully comply with Agency and HIPAA requirements.

Reviews patient’s records on a monthly basis for quality assurance compliance.

Ensures that on-line trainings are current as required (Netsmart and other trainings).

Assists supervisor in the training of new staff (peers).

Participates in agency developmental activities as requested.

Other duties as assigned.


Ensures proper hand washing according to Centers for Disease Control and Prevention guidelines.

Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency’s Continuity of Operations Plan (COOP).


High school diploma and completion of an accredited Dental Assistant program is required.  At least two years’ experience in the dental field is required. One year of clinical work with HIV-infected persons is preferred. Expanded Functions Dental Assistant Certificate is required. Biomedical Waste, CPR/First-aid and OSHA certifications are required. Bilingual (English-Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word and Excel. Excellent organizational, communication, problem solving and teamwork skills are required to provide adequate treatment to patients. Ability to work with multicultural and diverse population is required. The responsibility for internal and external contacts is frequent and important.

 SALARY:  $12.00-$15.00 Hourly

LOCATION:  3510 Biscayne Boulevard, Miami, FL 33137


Apply for this Career

If you would like us to consider your resume, please fill out the following PDF form:
Care Resource Employment Application Form. You may email it to us using the built in submission feature or fax it to 305-571-2020.

If you do not have Adobe Reader you may download it for free here.

Care Resource Audit

Our Annual Report

FTCA Health Center

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

CDC Warning

This site contains HIV Prevention messages that may not be appropriate for all audiences.

Secure Online Donations


Enter your email address to sign up for Care Resource newsletters.

Care Resource Awards

Slide background
Slide background


3510 Biscayne Blvd.
Miami, FL 33137
T. 305-576-1234 | F. 305.571.2020

1901 S.W. 1st Street - 3rd Fl.
Miami, FL 33135
T. 305-203-5230 - F. 305.203.5231

871 West Oakland Park Blvd.
Ft Lauderdale, FL 33311
T. 954-567-7141 | F. 954.565.5624

1701 Meridian Avenue, Suite 400
Miami Beach, FL 33139
T. 305-673-3555 | F: 305.673.1960